What are your policies?

Tuition
Each student’s needs are unique and so all sessions are conducted one-on-one unless otherwise agreed to by both parties.  An initial assessment and/or ‘meet-the-parents’ session is held prior to tuition starting.  From this, a tuition plan designed to remediate and correct problems is then drawn up based upon the child’s needs, with appropriate programs or activities being planned for.  Thus, tuition sessions are not a ‘catch up on homework’ time but rather a time of explicit instruction and learning.   

It is greatly appreciated if parents could email copies of their child’s report/s to me prior to commencing sessions so that I may see the teachers’ comments and concerns.  It is also helpful if, once school is under way, I am given permission to liaise with your child’s teacher or ‘Special Needs’ co-ordinator as appropriate. 
 Parents as Partners
It is important for your child that there is continuity between what happens in the tutoring session and what happens afterwards, especially as some of the programs use strategies that differ from that which may be used at school. (This is particularly so if the school uses a ‘whole language' approach to Reading or a ‘look, cover, write, check’ approach to Spelling.)
As a result, you will be asked to sit in on some sessions (especially in the early stages) so that you can observe the lessons and learn for yourself how to best help your child.  Later on, a simple five-minute chat at the end of each session may be sufficient. 
Follow Up Activities
The brain learns new skills and concepts by:
a) making connections with any existing knowledge we have stored in it and
b) through constant repetition so that it creates strong synapsis. 
When the synapses are strong, this new method or learning becomes the knowledge/technique that the brain will utilize first when further information is presented to it. As a result, there will usually be some follow-up activities that your child will be asked to do at home in order to consolidate on what has been taught in the session.  A little and often is better than one long, extended session. The activities may be in the form of playing a game, segmenting words, doing some writing or working on ‘times tables’ practice etc.  These tasks are both important and expected.

How is payment done? 

Payment
Tuition sessions are booked per term but each week's session/s receives its own invoice, sent via email. 

Payment is via electronic fund transfer (bank account EFT) and is due within seven days of the date of the invoice.

What happens about cancellations? 

Cancellations
Once your child has been allocated a time slot, this time is then reserved purely for him or her and is blocked to all other students.

It is understandable that students get sick and have camps. However regular attendance is essential to ensure that progress is maintained and that the student's time slot is secure. Unfortunately, where a child has repeated cancellations that are not due to a serious illness, it may not be possible to guarantee your child maintains that time slot in the future, especially if it is a much sort-after time, such as after-school or on Saturday mornings.

A cancellation fee (approximately 1/3 session’s fee) applies to all cancelled sessions except where the cancellation has been initiated by the teacher.  In this instance there is no charge.